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ZyWALL USG 100 firwall suddenly out of order partly

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The firewall is running well before... today...it suddenly can not run firewall...but vpn is OK... I set firewall as below: priority 1 from WAN to LAN1 schedule none user any soruce any destination (192.168.1.xx server ) Service FTP I set policy route as below: User Any schedule none Incoming any soruce any destination (192.168.1.xx server ) Service FTP Next-hoop auto SNAT outgoing-interface BVM 0 and I try to connect ftp...... but the log is Match default rule, DROP [count=4] Is it a great problem?

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